Adhering to car regulations for body repairs

Here at J&C Autos we follow the car regulations set by the NBRA (National Body Repair Association). So, you can rest assured, knowing that you will receive the highest standard of service. We provide car body repairs for customers from Berkshire and South Buckinghamshire.

Provision of Service Regulations
Name: J&C Autos
Service: Motor Vehicle Bodywork Repairers
Postal address: Unit 3, Priors Way, Maidenhead, Berks, SL6 2HP
Telephone: 01628 624424
Fax: 01628 770508
Email: enquiries@jandc.co.uk
VAT number: 874 2691 91
 
Regulating body: NBRA (National Body Repair Association)
 
General terms and conditions: A letter of engagement accompanied by our standard terms and conditions will be provided at the start of any contract for works.
 
Applicable law: Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference, concerning the service and any matter arising from it.
 
Work Guarantees: All works guaranteed for 3 years from date of completion. Your statutory rights are not affected by our guarantee.

Complaints Policy

We always endeavour to provide the best service to our customers. However, on rare occasions, we recognize that there may be times where our customers may not be completely satisfied. To ensure we are able to put things right, please read our complaints procedure below.

Please inspect the work to ensure everything has been done. In the unlikely event there is anything you are not satisfied with, please contact us as soon as you can in order that we can rectify the problem as soon as we can. Either call us on 01628 624424 or write to us at J&C Autos, Unit 3, Priors Way, Maidenhead, Berks, SL6 2HP or email us at enquiries@jandc.co.uk and we will respond as soon as possible.
 
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so, please contact Which? Trusted Traders in the first instance on 0333 241 3209